Are you about to become homeless? Know someone that is about to become homeless? The city’s Back-on-Track program can help. Funded through the American Recovery and Reinvestment Act, the Housing and Human Services Department can provide financial assistance to homeless or near homeless residents. If you or someone you know needs assistance, please call 972-721-2667 to leave a message. Your call will be returned in the order it was received.
To qualify, residents must:
- Meet the U.S. Department of Housing and Urban Development’s eligibility requirements as a homeless person, and/or be a person at risk of becoming homeless.
- Have no other housing options
- Earn up to 50% of median income for those about to become homeless
- Complete a phone screening to determine eligibility
- If meets eligible, must consult with a case manager to determine need
The type of Financial Assistance offered:
- Short-term rental assistance
- Deposits (security and/or utility)
- Utility payment (if housing is threatened)
- Motel stays (once approved for an apartment)
- Credit and financial counseling
- Moving and storage rental assistance